Salesforce Implementation Services for Retailers

Salesforce implementation, augmentation, consulting, & managed services for B2B & D2C retailers and brands. Partner with forténext to accelerate growth.

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Unlock the potential of Salesforce and achieve market dominance

120

Salesforce specialists

150

Salesforce certifications

100

Salesforce Lightning projects

"At forténext, we believe in leveraging the strengths of both Salesforce Commerce and ServiceNow to create a comprehensive digital solution for retailers and brands.

"B2B Commerce is predicted to more than triple in industry size over the next decade, and manufacturers are looking to capitalize on this. Whether you're looking for a B2B or D2C storefront, a bespoke integration, or to fill in specific skills gaps in your team, we have the experience and cross-industry exposure to help make your next Salesforce project a successful one."
Nadiya Kreynin
CEO at forténext
  1. Industry-specific expertise, including kitchen, homewares, consumer electronics, clothing, sporting goods, books, and automotive
  2. Award-winning certified Salesforce partner
  3. One-stop solution for all Salesforce services, and related services
  4. Proactive approach to problem solving
  5. Affordable access to top talent
  • We are the largest third-party Salesforce managed services provider
  • 91% of our managed services partnerships are long-term

How effective implementation helps

We can train your team

Address user adoption challenges and help your team make the most of your Salesforce platform, with our customized one-to-one and group training sessions.

Ongoing enhancements & optimizations

As your business grows, so does your infrastructure. We’ll optimize your Salesforce to work for you, tackle technical debt, streamline business processes, and turn missed opportunities into wins.

Custom Salesforce development

Thanks to our strategic approach, we will tailor your Salesforce platform, to address your most challenging pain points.

Why retail leaders choose forténext, time and time again

“In just 30 days, forténext successfully launched
a Salesforce B2B Commerce purchasing portal on our Lightning Experience platform. This launch - which was the first of its kind.”

Paul Chong
Senior Director of Product Management, B2B Commerce at Salesforce

Our qualified specialists can fill any role in your Salesforce team:

  • Developers
  • Administrators
  • Architects
  • Business analysts
  • QA engineers
  • UI/UX designers

Global presence:

With headquarters in the USA, and delivery centers across Europe and Latin America, forténext has the capacity, capabilities, and corporate culture needed to seamlessly augment your Salesforce team with our resources.

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End-to-end Salesforce support

Day-to-day support to ensure continuity of service, we provide routine administration, issue resolution, and configuration, ensuring your Salesforce account is running at peak performance.

Ongoing enhancements and optimization - As your business grows, so does your Salesforce. We’ll optimize your system to work for you, tackle technical debt, streamline business processes, and turn missed opportunities into wins.

Custom Salesforce development - Thanks to our strategic approach, we will tailor your Salesforce platform to solve your most challenging pain points.

We can train your team - Address user adoption challenges and help your team make the most of your Salesforce platform with our customized one-to-one and group training sessions.

Multi-cloud support - Streamline complex, multi-cloud implementations, encompassing Salesforce Commerce, Sales, Service, Revenue, and Marketing Cloud, Order Management, Salesforce Payments, and more.

Tap into Salesforce's AI capabilities to propel your business, with predictive sales forecasting, personalized interactions, and automated tasks with Agentforce 2.0.

Salesforce implementation stages

Start

Rely on our Salesforce experts to create a roadmap for you to go live with your implementation faster and ensure the best project outcomes.

Scale

Leverage our extensive expertise to grow your existing Salesforce systems and help you find solutions for your emerging technology demands and challenges.

Innovate

Transform your business processes, build advanced technology solutions for your company, and continuously innovate with our team of certified Salesforce experts.

forténext case studies
Ovation Medical Accelerates Order Processing and Increases Sales Reps' Productivity
forténext helped Ovation Medical smoothly introduce B2B Commerce into their order and data management flows which enabled sales reps to ramp up their productivity by 2x.
Read case study
Enabling Seamless B2B Commerce for Medical Parts Replacement
Together with First Call Parts, forténext built a digital B2B storefront that facilitates buying experiences for customers and daily operations for the sales team.
Read case study
Robust Promotions Machine for Beauty Products Distributor
See how forténext helped ManocoBlue build a customized B2B Commerce solution with robust promotions capabilities to fuel their commerce engine.
Read case study
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