News & Insights
Scaling Salesforce and enhancing CX for digital leaders.

Comparing Salesforce Commerce Cloud with Shopify (and Shopify Plus)
E-commerce platforms have become the backbone of both B2B and D2C businesses. Two of the most well-known names in this space are Salesforce Commerce Cloud and Shopify
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B2B E-Commerce is 5x Bigger Than B2C (and Still Growing)
Unlocking B2B Commerce: How Legacy Industries Can Tap Into Business Demand
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A Guide to CPQ Solutions: Deploying 'Configure, Price, Quote'
CPQ stands for Configure, Price, Quote - a category of sales tool designed to help businesses generate accurate quotes for orders quickly and efficiently. At its core, CPQ streamlines three critical stages of the sales process.
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How to Choose B2B Salesforce Commerce Cloud Implementation Services
B2B firms are under increasing pressure to deliver seamless, self-service digital buying experiences that match or exceed the expectations set by D2C retail.
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B2B Commerce Cloud: 7 UX Principles That Drive Results
In 2004, Peter Morville introduced a simple but powerful model for user experience: the UX Honeycomb. It outlined seven core principles - usefulness, desirability, accessibility, credibility, findability, usability, and value.
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The AI Strategy Healthcare Leaders Can’t Afford to Miss
AI-driven innovation holds the potential to revolutionize the way healthcare organizations operate. However, despite growing investment and enthusiasm, many healthcare firms remain stuck in the experimentation phase, struggling to transition toward a well-defined AI strategy.
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From Execution to Impact: Delivery Insights for Business and Client Growth
In the final chapter of our leadership interview series, Maksym Koval, Chief Delivery Officer at FortéNext, shares hard-earned lessons from the front lines of enterprise Salesforce delivery.
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Why More B2B Companies Are Turning to Salesforce Staff Augmentation
Access experienced Salesforce professionals who integrate directly into your team to accelerate delivery, fill skill gaps, and support growth initiatives without the overhead of permanent hires.
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Scaling Success: Managing Enterprise Salesforce Delivery Across Teams & Regions
In this second instalment of the FortéNext leadership series, our CDO shares insights into how FortéNext structures its delivery models - balancing implementation projects with complex managed services.
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Inside Delivery Leadership: Maksym Koval’s Role at FortéNext
Our CDO offers a behind-the-scenes look into the discipline, adaptability, and strategic thinking required to deliver complex Salesforce implementations at scale.
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How the “90-Day Payback Rule” is Your ROI’s Quantum Leap
Leading firms are consistently seeing measurable returns within a quarter following new tech investments. If yours isn’t, it’s time to take the leap to Agentforce.
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Quit CRM Busywork: Agentforce Creates Autonomous, AI-Assisted Sales Champions
At FortéNext, we've observed that low adoption of AI tools among sales reps typically stems from a massive misperception of AI technologies as simple static CRM enhancements that ultimately create more busywork.
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